Frequently Asked Questions

Select residential customers who are signed up for automatic bank draft and email billing and have had a minimum of twelve (12) months of continuous utility service.

Budget Billing will take effect on the next billing cycle after enrollment.

The Budget Bill amount will be recalculated each July.

Yes, there is a settle-up period if the customer closes their utility account or opts out of budget billing.  The amount outstanding will be due immediately.

No. While the program doesn’t reduce bills for savings, it does allow the customer to manage cash flow with level payments for most of the year.

Lawrenceville Utilities will be offer another sign up period at a later date.

The benefit of Budget Billing is to help avoid unpredictable bills by leveling out monthly payments to help customers budget accordingly.

The Budget Billing amount is calculated by averaging the prior 12 months of usage.

Residential customers can easily request enrollment with our online application.  Once the online form is completed, one of our Customer Service Representatives contact the customer with approval information.

Customers may opt out of Budget Billing at any time, but payment of the balance owed will be required at that time.

This could remove you from the program and require a payment of full balance owed.