Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Mailed Utility Payments

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  • The City has contracted with its bank to process mailed payments and deposit checks directly with a lockbox service. This will improve efficiency and streamline the payment process as the payment center is a 7 day a week operation with daily mail delivery.

    Mailed Utility Payments
  •  The new address is formatted as follows:

    City of Lawrenceville
    P.O. Box 738253
    Dallas, TX 75373-8253

    Mailed Utility Payments
  • Payments are processed by a payment center and deposited directly to the City.

    Mailed Utility Payments
  •  No, if you pay online or through auto-draft, no changes are necessary. This change only applies to customers who mail payments.

    Mailed Utility Payments
  • During the transition period, the City will process the payment; however, over time the payments will be sent to the payment center for consistency. Payments sent to the old address may be delayed in processing. Please update your records to avoid potential delays.

    Mailed Utility Payments
  •  Yes, in-person payments and phone payments remain unchanged.

    Mailed Utility Payments
  • Please begin sending payments to the new address immediately.

    Mailed Utility Payments
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