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Severe Weather Preparedness
Prepare for Winter Weather
With severe weather in the forecast, follow the tips below to help prepare.
Power Outages
If you experience an outage or see downed trees or power lines, report them by calling Phone: 678-407-6675 (After hours: Call Phone: 770-339-2410)
- Power will be restored as soon as it’s safe for crews to begin repairs. Please be patient, as strong winds may delay restoration efforts.
Charge Devices
Charge cell phones and devices while you can. Extended power outages are anticipated.
Secure Loose Items
Secure loose items like trash bins, patio furniture, and outdoor umbrellas to prevent damage from high winds.
Stay off the Roads
Plan to stay off the roads. Travel may become unsafe due to fallen trees, high winds, and icy conditions.
Flooding Risks
Flooding may occur during some storms. Be sure to avoid entering standing water areas. Place sandbags in front of doorways if you expect flooding.
Preparedness is important to keep you and your family safe in the event of severe weather or a natural disaster. Visit the links below for tips on how to effectively prepare for any situation.
Preparing for a Winter Storm
- Make a plan, including a plan for critical medical situations
- Weatherproof your home
- Have your chimney or flue inspected each year
- Install a smoke detector and a battery-operated carbon monoxide detector
- Keep an easy-to-read thermometer inside your home
- Create an emergency car kit
- Listen to weather forecasts, and check your supplies
- Bring your pets indoors
- Get your car ready
- Use care with generators
- Visit the CDC website and the Georgia Emergency Management and Homeland Security Agency for additional information
- Learn how to enjoy a safe holiday season on the National Safety Council website
Warming Stations
Residents who visit the sites will be able to warm up, eat a meal, and get some rest. The warming stations will be available from 6:00pm until 7:00am.
- Visit Gwinnett County's website for more information
Preparing for a Hurricane or Other Tropical Storm
- Make a plan
- Gather emergency supplies
- Know the difference between a “watch” and a “warning”
- Prepare your vehicle
- Get your family and pets ready
- Get your home ready
- Be prepared to evaluate or stay at home
- Visit the CDC website for additional information
Tips for Preventing Heat-Related Illness
- Stay cool
- Wear appropriate clothing for the weather
- Stay cool indoors
- Schedule outdoor activities carefully
- Pace yourself
- Wear sunscreen
- Do not leave children in cars
- Avoid hot and heavy meals
- Stay hydrated
- Drink plenty of fluids
- Replace salt and minerals
- Keep your pets hydrated
- Stay informed
- Check your local news for updates
- Know the signs of heat-related illness
- Monitor those at high risk
- Visit the CDC website for additional information
- Who do I call to report a power outage?
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To report a power outage, call Phone: 770-963-9834 between the hours of 8 am and 5 pm. After 5 pm, call the Emergency / After Hours Number at Phone: 770-339-2410.
Visit Power Outages to view current outages and report an outage.
- How do I report a street light outage?
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Call or email Customer Service at Phone: 678-407-6675 between the hours of 8 am to 5 pm, Monday through Friday.
- How do I get a security light installed?
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Call or email Customer Service at Phone: 678-407-6675 for more information and to schedule installation.